MLS and Supporters Groups: Is This Even a Good Thing?


April 28, 2012 by Sam Elling

No other  league in the world, in any sport, seems to trumpet its cliques of super fans as much as MLS.  Why is this phenomenon such a part of MLS’ marketing, and is this relationship good for the league?

Almost all football clubs in the modern world have a somewhat tense relationship between their most ardent supporters and the front office. Whether you look at the Barras Brava of Argentina, the firms of England or the Ultras throughout Europe, there is a fine line between being the apex of support and… problems.

Problems that stem from their passions, their politics and more often than not, their binge drinking.

Stabbings, pitch invasions, off the field scuffles and murders are just a few of the troubles associated with die-hard soccer fans around the world. In America, we’ve taken a different tack, and the league has come to the intractable conclusion that we’re all in this together, ultra fans and front offices, families and casual supporters…

As a spectator in America, the overall sports landscape is incredibly tame by comparison to the histrionic cauldrons of the rest of the world. Outside of a few exceptions, you can go into any stadium in the USA as an away fan, regardless of the rivalry, and walk around with relative impunity. Redskins fans can go to Dallas and watch a game in any section of the stadium and not have too much of a problem, outside of maybe one or two drunken comments. Similarly, Yankees fans can go to Red Sox games with their families, and again, there’s really not too much of an issue.  

This is not the case anywhere else in the world when it comes to sports rivalries, especially when it comes to soccer.

When US supporters wish to attend a game against Mexico in Azteca stadium, or even in Los Angeles, they need police protection to avoid getting violently attacked. In the same vein, soccer games in El Salvador frequently require rows of police in riot gear surrounding the field in addition to razor wire between the stands and the pitch.

Outside of North America, the situation isn’t much better. It would more than likely be  unreasonable to bring your family to the derby between Fenerbahce and Galatasaray or the derby between Roma and Lazio and expect a situation similar to an NFL or Baseball game in the States.

Obviously, there are successful leagues that are safe places all over the world, where one can watch a game as an away fan and require little more than common sense in order to make it out unscathed. Yet for those of us whose passion transcends the neutral or passive fan, the element of danger would often be unavoidable.  

Within this realm, where the most boisterous and passionate fans live and often collide, there has been a balance reached in MLS that is admirable in many ways.

Let’s take an average DC United game as an example. The heart of the die-hard supporter’s universe before the games is Parking Lot 8, where three or four different supporter’s groups set up camp before every game. For several hours, the supporters will wile away an afternoon drinking heavily and building excitement for the team. In the midst of this encampment, away supporters regularly pass through sporting the opponent’s jerseys without any problems. There may be some ribbing, but for the most part if they make the effort to communicate with the home fans the away supporters will more often than not be offered a beer or some food– or even be included in kicking the ball around if they hang out long enough. At no point is there anything close to a dangerous situation in the offering.

DC United Fans

This would not occur in many leagues. If, say, a Corinthians supporter were to casually stroll into a Mancha Verde meeting outside of Palmeiras’ stadium, one could imagine things might not go so swimmingly. 

It’s hard to see if this rare and beautiful thing MLS possesses at this early stage is because of the inherent decency of the American sports landscape, some commitment by the league to keeping things family friendly or that fans are still excited that other people are even showing up to games.  Either way, they’ve achieved a remarkable balance where the most ardent supporters can show their passion without coming close to any tinge of criminality or aggression. Safe, good times and a consistently festive atmosphere is witnessed at every MLS game, regardless of weather or performance.  Many foreign leagues ought to be envious of the Major League Soccer supporters.

But does the league care too much about its supporter’s groups?

Any given MLS advertisement, whether local or nationally broadcasted, will run in a pattern that is roughly 50% tifo and fan organization, 20% goals and saves, and 30% players standing and looking at the camera with a backdrop of the fans. In other words, 80% of the coverage on these advertisements is showcasing the fans; no other major professional sports league in the US has this weird co-dependency issue where they constantly need to demonstrate that there are fans that appreciate it.

This approach also promotes something of an in-crowd dynamic; if you ever go to an MLS game and sit near a supporter’s section– but not in one– you may sort of feel lost.  If a major draw and contingent of the audience of an MLS game is the shouting and singing throngs, the rest of the attendees are left with a feeling sort of like not knowing what do with your hands in a crowded party.

MLS gives a message that there is a place where the heartbeat of the game is, and it’s not on the pitch. That being in the stands and jumping and singing for a few hours is the real game, that the reason to attend a game is that you get a giant orchestrated, yet barely contained show.

The Golden Demographic

The golden demographic for sports franchises in America are the rich families from the suburbs who will show up at the stadium and buy a bunch of food, beverages and merchandise. Unfortunately, it would seem the commitment to these supporter’s groups and fanfare leaves families, who are the real cash-cow target demographic, in the lurch.

The league itself, by courting the rowdy 18-30 year-olds who traditionally will be devoted to sports– but not spend a lot of money–finds itself in this conflict occasionally.  

In seasons past, a preferred chant in Columbus’ stadium was “Awwwwwwwwwwwww… YOU SUCK, ASSHOLE!” which would be chanted in unison as the opposing team’s goalkeeper when taking a goal-kick. It was a pretty good chant, as the majority of American sports don’t rely on multiple verses or songs and are generally just “Let’s Go *blank*” or “De-Fense (repeated).”  Easily recognizable and simply repeatable as the “You Suck…” chant was (abbreviated amongst the supporter’s groups as YSA), it still contained profanity, which is why the team’s front office stepped in harshly and threatened to disband supporters groups and ban individuals. “YSA-gate” as it were, became a source of strife and was one of the more widely followed conflicts between supporter’s groups and a front office, as the implications concerning fan behavior were pretty far-reaching.  One could regard the context of how this situation was settled as a sort of Supreme Court case. A case which would set a universal precedent for the league as something that could establish a precedent throughout the land. Eventually, any real action was stalled into a distrustful standoff.

For the record, nothing has been settled concretely, and the weight of supporter’s group chants are still stitched heavily with a thread of expletives in both English and Spanish.  Nothing’s been done in this regard by a majority of the teams outside of boilerplate references to intolerance or easily pushed aside “codes of conduct.”

MLS is in sort of a bind as far as all this goes, for DC United’s home opener, more than half the ticket sales were through supporter’s groups, a trend that’s growing league-wide. MLS knows that alienating this sole thriving demographic would be bad business. The over-promotion by the league in general of these groups may signify a bet on their expansion, but the fact remains that a family who may not like swearing and drunk people acting crazily may not become lifelong affiliates of the teams.  

This bet that they’ve made, may not only reduce the amount of money that the league makes per seat, but it also keeps an important element out of the stands, kids. A bunch of drunk college and post-college types aren’t really in their footballing prime, and if parents are worried about taking their kids to games because of rough language or other such shenanigans… then the idea that growing up to play for these teams isn’t being put into their minds. 

Instead of accepting this idea, many MLS fans have fought tooth and nail against the attempted “disney-fication” of the game on behalf of families. Any proposal is met with a lot of backlash as an insult to tradition. This makes sense, in a way. Who would want their party to be stopped because some suburban mom complained to a front office type? Because she now has to explain a bunch of things to her kids that she hadn’t planned on when she innocently bought tickets to a game.

Whether the growth of soccer in America reels in the behavior of some of the members of supporter’s groups as it moves from the periphery to the center, or the fans who have been there all along get to keep their identity has yet to be seen. But some day soon, the other shoe will drop, and the stadium’s will either be a complete free-for-all with riot cops and the curb appeal of a super-max prison, or they will resemble the toned down pastoralism of a baseball game.  For the sake of American soccer, one should hope for the latter.

Things will have to be pacified beyond the situation we have now, which again, by global standards, is extremely safe and non-confrontational, but by US standards, much of the fan behavior is on the frayed edge of acceptability. For some, the cost of dropping profanities and binge drinking may not be worth it even if the purchase at hand is a successful league.


  1. debotehzombie says:

    As a Columbus supporter, I’d like to make a correction. You talk about “YSA-gate” originating in Columbus, while this is far from the case. The scandal of a team’s front office threatening to disband the supporter groups was in New England, not Columbus. The Nordecke still does YSA, as do many other groups.

    Just change “Columbus” to “New England” and I’d say you have that story correct.

    • Sam Elling says:

      First of all, thank you for taking the time to read the article. Secondly, while the Revs have led the league in front office mishaps, they are also not as involved as Columbus’ ownership and from what I’ve been able to determine it was the crew Wii first broached the issue as something that would affect attendance, and were the first to explore escalating to bans etc.

  2. Evan Query says:

    if I may, Supporters Groups are what turned the corner for the league in 2002/2003. The "Suburban Family" demo never really panned out for most of the teams and even today it's the 18-25 year olds who are heart of the fan base. It's also worth noting that they YSA chant has been given up on my most supporters groups but has been carried on by the fans outside of supporters groups. What worries me most about your article is the assumption that Supporters groups = violence. There were more incidents of violence at American Football games than Sounders games at Century Link Field over the last 3 years. This in a pace where more than 35k fans go to watch 20ish games a season. It all looks like pot stirring to me.

    • Samuel August Elling says:

      I wouldn't say that supporter's groups = violence, although in most parts of the world that's not a completely insane assumption. I would say that for the vast majority of games outside of the PNW (I suppose because it's more widely known what you're getting into) you can regularly see a certain level of shell-shock with families attending games for the first time.

      Whether they publicize the living hell out of what goes on, or just try to entirely segregate the stands between supporter's groups, "normal" people and away fans… It's no pattern for growth league-wide.

      If what happens at Seattle is anything but a wonderful fluke in terms of support that massive, that would be great for the league. I think we may be at a point where all evidence is anecdote and the only hope is to emulate more successful leagues in order to really hit the next level as a league.

      I personally view the supporter's group situation as sort of a necessary step to the eventual place where things will be, sort of the big bang followed by the cooling off period of things becoming much tamer if not by necessity then by mere drowning out of the more vocally die-hard.

      Thanks for reading, I knew this was a somewhat controversial opinion and there's been a lot of knee-jerk "oh yeah, well, YOU'RE dumb!" sort of responses all over the internet, but either way, I feel that the future of the sport will swing inevitably away from those few proud supporter's beating the drums solely for passion, and into being much more locked down and controlled, the inevitable soul-loss that comes with popularity… people won't be able to get away with anything they want when we hit NFL type attendances… everything on the extremes eventually becomes assimilated into the center and you can either embrace that and realize the days of our current situation are numbered (again maybe things are different in Cascadia)

  3. John says:

    This article is wrong on so many levels.

    YSA-gate was really a Revs problem. But that is also their front office that appears to be least supporter group friendly.

    I proudly stand in a supporter section with my wife and kids. And yes, I’ve taken my daughter on bus trips where the drinking was over-the-top. But it provides an opportunity to have a conversation about talk about choices that adults can make.

    On the language issue–again I have no problem with the language in some of the chants we sing. My kids have been singing along since they were 8-10 years old. One solution we developed when they were young was to have them pick a different word (i.e., p**p instead of s**t). We also talk about stadium vs. non-stadium language.

    If your point is that to grow soccer, that supporter groups need to be reigned in somehow, I think you can look at New England as the failure of that model.

  4. Sam says:

    The drinking does not need to be over the top. I’m a member of La Norte, a DC United supporters group and at no time has excessive drinking been a part of la Norte culture. At DC United there is a side of the stadium for those who don’t want the supporters group experience (the “quiet side”) a a side of the stadium for the louder supporters and the groups. Easy solution. Your article is trying, at least with DCU, to create a problem that doesn’t exist.

    • Sam Elling says:

      The attendance at the “quiet side.”

      Now, I don’t want to portend to determine causation here, and I certainly don’t think that La Norte is the problem… But rather the fact that it’s two completely different fan experiences… that you’re not just disconnected from the masses, but disconnected from other people at all… something that we ostensibly go to sporting events en masse for.

      • Sam says:

        Not sure what your picture proves-taken during warm up. DCU attendance has dropped in the past few years primarily because our results have sucked and I
        Think secondarily because RFK is a filthy rathole-really dreadful.

        I’ve been to a few games in other countries and the set up is similar-some parts of the stadium are rowdies than others don’t see what the difference is at DCU. I’ve sat on the quiet side and people are connected and into the game-just not lighting flares and waving

        • Sam Elling says:

 sorry, there’s a game time photo.

          I guess i’m just worried that the league will bet hats on these groups and then get burned when they can’t get any bigger because they’ve exhausted the whole demographic, and “normal” types of fans are pushed out, or the league becomes beholden to SGs and they get a controlling interest, sort of like what happens in the lesser teams in Italy and teams in Argentina.

          I think in the article I say that there’s no culture of violence or anything, I’d just the league is courting a culture of non-inclusiveness that may turn around to affect it’s profitability.

          • Cheap shot with photo says:

            That photo is from the Wednesday night game in crappy weather. That is not a fair picture of “quiet side” attendance.

            Where is your evidence that normal fans are being pushed out?

  5. One thing you need to look at is this: As the supporters "grow up", have a family, and generally age out of the supporters culture, we become those people that the front office is after. And since we grew up in that type of atmosphere, we're not worried about having our kids at the games. We know where the lines have been drawn and know the rules.

    Also, at the higher levels of the supporters groups, the heads of the groups know each other throughout the league and, with one or two exceptions, are friends. When I was helping lead the Nordecke in Columbus, I became friends with one of the heads of our fiercest rivals in Section 8 Chicago. On game day, it's "go **** yourself." The rest of the time, it's "Hey, how ya' been?" There's a different feeling around the game in the United States. We all come together and work together when it's time to support the National Team, so we all have relationships that need to be maintained. What happens to one group in one stadium has the potential to have a ripple effect throughout the league, so there's a lot of communication between the groups.

    What is boils down to is that on game day, we're on opposite sides of the field. The rest of the time, we're soccer fans in a country that has yet to fully embrace the sport. The rest of the time, we're all on the same team.

  6. Bob Bizob says:

    The “Golden Demographic” you described usually attend less than a handful of games each season. Supporters may not spend as much money on food and merch but they attend every game. MLS tried marketing to families for the first 10 – 12 seasons and it didn’t fill stadiums.

  7. Jeff says:

    Aside from the “lewd” behavior that’s becoming associated with supporter groups, can we take a step back and just acknowledge that it is way more fun to cheer and sing loud and proud for your home team?

    I like all kinds of sports. I’ve been to games for nearly every major sport in the USA. Soccer is the only one where it isn’t those boring unoriginal “Let’s Go” or “-blank- sucks” chants sparsely through the game.

    If you go to a baseball game, a hockey game, you’re expected to be docile, give in to the “pastoralism” you described. Fans will dress up in ridiculous outfits but sit quietly for the most part except when prompted to cheer, i.e. “MAKE SOME NOISE!!” on the big screens. When was the last time you saw that at a soccer game? Meanwhile, I’m about to burst on the inside, anxiously waiting the next chance to chant and clap and not be an asshole.

    • Jeff says:

      The point I was trying to make is that I think we have supporter groups to thank for establishing that atmosphere. When I observed such a section at a game I immediately wanted to know how I could get in there next time. They were having fun!

      I think in a lot of ways it’s a good thing. If you feel “left out” as described in the article, and want to participate, you have a way to do so. If you’re of the opinion that they’re too loud or obscene for a family, you should be happy that most of them will be contained in particular sections.

      Unfortunately, it seems that some people need a couple drinks in them to loosen up. Sports fans (maybe just Americans in general?) have been conditioned to be rather self-conscious. I can understand the concern about violence and drinking, the connection that is sometimes between them. Hopefully it never even approaches what’s seen in other parts of the world.

  8. Jenni Hutchinson says:

    What on earth are you talking about? I'm British, and to me, the situation as it stands sounds like a Utopia. You should NOT hope that the game goes the way of the "toned down pastoralism of a baseball game". This will result in overpriced tickets, and no atmosphere at the games. In the UK, traditionally, people with kids knew which end of a football stadium to buy tickets in. Generally speaking, those in the seats, usually along the side of the pitch, were there SOLELY to watch the football and have a fun day out with their kids; those in the ends were there to generate the atmosphere. Why are you panicking about swearing? When I was a kid, if I had a bad word I asked my dad what it meant, and he told me, but made it clear that I wasn't allowed to use it. I turned out fine.

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